1. GENERAL PROVISIONS
These terms and conditions of sale (“T&Cs”) apply without limitation or qualification to the offer and retail sale of cosmetics to Internet users (“Product” or “Products”) through the www.giolarome.com website (“Website”). To purchase Products on the Website you must (i) be an end consumer, (ii) be at least 18 years of age, or if you are a minor, be duly authorized by your legal guardian, (iii) register on the Website and (iv) ) have a valid credit card (“Buyer”). Before purchasing the Product (“Order”), you declare that the purchase made through the Website is not related to any professional activity and is limited to strictly personal use. We reserve the right to cancel or reduce the quantity of Products ordered in the event that we detect that the Order is fraudulent and, therefore, it will be considered null and void without the need for us to notify you. The placing of an Order for Products offered for sale on the Website implies, on your part, full and complete acceptance of these T&Cs, and the Buyer acknowledges having been duly informed thereof prior to placing the Order. We reserve the right to modify these GCS at any time. However, the GCS applicable to the Order shall be those accepted by you at the time of placing the Order. These GCS shall be supplemented by the provisions relating to We reserve the right to amend these GCS at any time. However, the GCS applicable to the Order shall be those accepted by you at the time of placing the Order. These GCS shall be supplemented by the provisions relating to We reserve the right to modify these GCS at any time. However, the GCS applicable to the Order shall be those accepted by you at the time of placing the Order. These GCS are supplemented by the provisions relating to privacy policy and cookies.
2. IDENTIFICATION OF THE COMPANY
UNIVERSAL TRADING LUXE COMPANY, SL (hereinafter, “UNIVERSAL”), owner of the Website giolarome.com, with registered office at Gran via Carlos III, 84. 08028. Barcelona, Spain. and CIF B-66.873.167, registered in the Mercantile Registry of Barcelona, volume 45601, folio 29, page 493262, with e-mail address hello@giolarome.com.
3. FORMALIZATION OF THE CONTRACT AND ORDERS
3.1 Product characteristics
Through the Website, we provide you with detailed information about the Products, as established by the legislation in force, thus offering you the option to know their composition and characteristics before placing the Order. You may select one or more Products from the different categories offered on the Website. However, we may modify the range of Products offered for sale on the Website at any time. Both on the Website and in the Product leaflet we describe the components, recommendations for use and state of conservation, and we decline all responsibility for the improper use of the Products and the consequences that may arise from the improper use or conservation of the same. Our Products contain a high percentage of natural compounds and are therefore subject to expiration dates. We make every effort to ensure that the descriptions of the Products are as accurate as possible, but we cannot guarantee that the descriptions, colors or other available content are accurate, up to date or faultless. The Products comply with the current provisions of Spanish law. We decline all responsibility in case of non-compliance with the legislation of any country -other than Spain- in which the product is delivered. For all questions about the Products and their use, or for additional questions, please consult the frequently asked questions or contact us at We disclaim all liability in the event of non-compliance with the legislation of any country – other than Spain – to which the product is delivered. For all questions about the Products and their use, or for additional questions, please refer to the FAQs or contact us at
We disclaim all liability in case of non-compliance with the legislation of any country – other than Spain – in which the product is delivered. For all questions about the Products and their use, or for additional questions, please see the FAQ or contact us atensales@giolarome.com.
3.2 Pricing
The retail price of our Products is expressed in Euros and is the price in force at the time of placing the Order. We may change the price at any time, in which case you will be informed of such changes before placing the Order. The price does not include shipping costs, which will be invoiced separately from the price of the Products purchased. Shipping costs are indicated prior to placing the Order. We may change the shipping methods at any time, so please refer to the GCS posted on the Website from time to time. Prices shall include the Value Added Tax (VAT) applicable on the date of the Order. Any change in the VAT rate will be automatically included in the price of the Products published on the Website.
3.3 Availability
The Products on the Website shall be valid as long as they continue to be advertised on the Website and, in any case, while stocks last. If any Product is not in stock in our warehouses, the validity of the offers presented will be subject to the availability of the Product. When you place the Order, we will provide you with the information existing at that time regarding its availability. In any case, in the event that a Product is totally or partially unavailable after placing the Order, you will immediately receive an e-mail informing you that the Product is unavailable, cancelling the Order totally or partially.
3.3 Ordering
Placing an Order implies acceptance of these T&Cs and the documents related to privacy and cookies. Before confirming your Order, you will have the option to check the Order details and correct any errors. Once the Order has been confirmed, we will consider that you have accepted the content and conditions of the Order in question and, in particular, these GCS, which constitutes your obligation to pay for the goods. After validating this stage, you will not be able to cancel your Order, as the sale will be considered firm, except if you exercise your right of withdrawal subject to the conditions set out in these GCS. We will confirm your Order by sending you an email to the email address you have provided. When the Order has been shipped, you will receive a second email. We recommend that you save these two e-mails, either by printing them on paper or in electronic format. You are informed that these two e-mails will be sent to the e-mail address you provided when you identified yourself during the registration process, before placing the Order. We decline all responsibility in case of error when entering your email address, or if you do not receive the confirmation email of your Order, in which case the sale is considered firm. However, you may exercise your right of withdrawal subject to the conditions set out in these GCS. Once we have collected the price of the Order, you will receive an email with a copy of your electronic invoice. You can request a printed copy of the invoice by writing an email to before placing the Order. We decline all responsibility in case of error when entering your email address, or if you do not receive the confirmation email of your Order, in which case the sale is considered firm. However, you may exercise your right of withdrawal subject to the conditions set out in these GCS. Once we have collected the price of the Order, you will receive an email with a copy of your electronic invoice. You may request a printed copy of the invoice by writing an email to before placing the Order. We decline all responsibility in case of error when entering your email address, or if you do not receive the confirmation email of your Order, in which case the sale is considered firm. However, you may exercise your right of withdrawal subject to the conditions set out in these GCS. Once we have collected the price of the Order, you will receive an email with a copy of your electronic invoice. You can request a hard copy of the invoice by writing an email to You will receive an email with a copy of your electronic invoice. You can request a hard copy of the invoice by writing an e-mail to You will receive an e-mail with a copy of your electronic invoice. You can request a hard copy of the invoice by emailingasales@giolarome.com. We reserve the right to suspend or cancel the execution and/or delivery of an Order, regardless of its nature and stage of execution, in case of non-payment or partial payment of any amount due by the Buyer, in case of payment-related incidents or in case of fraud related to the use of our website.